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Why the Philippines
“The Philippines raked in offshore service generating revenues of $2.1 billion in 2006, placing third behind India and China and slightly ahead of Malaysia.
That's up 62% over the $1.3 billion it gained in 2004, and a huge increase from the start of the decade when the outsourcing industry in Manila employed just 2,400 people and the industry had revenues of merely $24 million. It is estimated that 200,000 people are working in 120 BPO (mostly Contact Centers) in the Philippines in 2006. Overall, Philippine BPO is forecasted to earn US$11 billion and employing 900,000 people by the year 2010 (Shameen 2006).” (http://en.wikipedia.org/wiki/Business_process_outsourcing_in_the_Philippines) The Philippine government estimates the Philippines could capture 50 percent of the total world English-speaking market in 2008. The reasons for this bullish outlook can be attributed to the following advantages:
Major companies that already operate in the Philippines include, AIG, AOL, Barnes & Noble, Chevron, Citigroup, Dell, HP, HSBC, IBM, Intel, JPMorgan Chase, Motorola, Procter & Gamble, Siemens AG and Trend Micro.
Customer Impact is ready to work with you to deliver a world class BPO solution from one of THE destinations of choice for outsourcing that will improve your business and add shareholder value. |
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